BUILD A FULFILLING CAREER IN SERVICES WITH THE 2 YEAR HYBRID PGDM

Get program overview

Service Excellence PGDM-SE-HB

Master the application of management basics in services, an industry identified as the game-changer for businesses. Emerge as a leader who can build a culture of customer delight in this age of personalization.

Select from multiple batch schedules for flexible and convenient learning as opposed to part-time and online management programs with rigid deadlines for:

01

Learn the importance of customer focus in service marketing

02

Understand the performance management process in service industry

03

Learn product and service design process

04

Master various soft skills from experienced trainers

*When you enrol with us, you may be privy to another exclusive set of events and topics while bearing proximity to the overall objective and themes. Some of them may involve additional registration fees and will be hosted at our Mumbai campus.

Curriculum

Opt for a syllabus that’s designed to unlock your best potential unlike standard management programs.

code	Semester 1
391	Principles of Management
750	Financial Accounting
751	Human Resource Management
835	Marketing Management in the Digital Era
752	Managerial Economics**
753	Organisational Behavior

code	Semester 2
408	Strategic Management
66	Cost Accounting
733	Innovation Management**
836	Mastering Life Skills and Interview Preparation
834	Legal Aspects of Business
338	Project WeLike

** Available in E-Book format only

code	Semester 3
729	Functional Administration
704	Entrepreneurship **
719	Human Resource Management II **
344	Services Management : I **
757	Six Sigma **

code	Semester 4
744	Services Marketing
756	Customer Centric Organisation **
720	Total Quality Management **
345	Services Management : II
346	Project Work

** Available in E-Book format only

Know About Admission & Fees

Experience a quick and stress-free admission process that doesn’t require you to compromise on work or personal commitments unlike traditional part-time managment and online management programs.

Eligibility Criteria

Graduation from a recognized Indian university
Graduation from an international university
recognized by IGNOU/UGC/AIU or associations
such as AMBA, AACSB, or EQUIS

Admission Process

APPLY ONLINE or download application form for walk-in admission
Upload or submit certificates, ID proof, and other documents.
Pay program fees
Get admission confirmation

Fee Structure

Entire fees of Rs. 1,01,000/- for two years to be paid in advance, without Personal Contact Program (PCP) OR
Rs. 1,04,600/- along with PCP fees
Yearly option Rs. 53,500/- per year without PCP fees OR
Rs. 57,100/- along with PCP fees
Overseas Students US $2000/- (Total Course fee for 2 year)
Alternatively, students can pay fees in Indian currency.

Get the Hybrid Edge

When you sign up for a Hybrid PGDM in Services Excellence, you upgrade yourself to a host of learning benefits that have a positive impact on your daily schedule and career.

Peek Into Student Community

" It is the best program for working professionals who have limited time for further studies. The Hybrid PGDM facilitates career growth and promotion by focusing on enhancing a student’s knowledge and analytical skills without disturbing their work schedule. "

Roshan Rajkumar Jasuja

Sales Executive, Magic Holidays

Services sector provides employment to approximately 23% of the population.

Discover Industry Accolades

One of our employees has completed her PGDM through your Hybrid Program following which, we have observed an overall improvement in her working. She has taken over additional responsibilities while acquiring a higher designation.